Privacy Policy

At Newgem, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:
- Name, email address, phone number, and shipping/billing address.
- Payment information (credit/debit card details, PayPal, etc.) for processing orders.
Order Information:
- Details of the products you purchase, order history, and preferences.
Technical Information:
- IP address, browser type, device information, and browsing behavior on our website.
Communication Data:
- Information provided when you contact us via email, phone, or chat.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.
To communicate with you about your orders, inquiries, or requests.
To improve our website, products, and services.
To send you promotional offers, newsletters, and updates (with your consent).
To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Payment processors, shipping companies, and IT support to fulfill your orders and improve our services.
Legal Authorities: If required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

Secure Socket Layer (SSL) encryption for data transmission.
Regular security audits and updates.
Restricted access to your data by authorized personnel only.

5. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal data (subject to legal obligations).
Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at newgem99@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience.
Analyze website traffic and user behavior.
Remember your preferences and shopping cart items.

You can manage or disable cookies through your browser settings. However, this may affect your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: newgem99@gmail.com
Phone: 9888333370